Fact: This is true if you’re referring to a water damage or intrusion. However, if you’re using it as a reason not to have your carpet professionally cleaned, it couldn’t be farther from the truth. Most carpet manufacturers require annual professional cleanings using hot water extraction (most often referred to as “steam cleaning”) to maintain the carpet warranty. Unlike dry cleaning and other cleaning methods that just clean the surface of the carpet, steam cleaning is effective at removing odor causing bacteria, spots, and other unwanted things from your carpet while leaving them virtually residue-free (which is safer for your family and pets).
We warn about the dangers of using over the counter spotters quite frequently on our blog and social media posts due to the potential for color loss to your carpet. We see color loss often as carpet cleaners but it might not sound like that big of a deal if you haven't personally dealt with the disappointment of realizing you inadvertently ruined your carpet. This carpet had quite a few areas of color loss. Since color loss can't be fixed with cleaning (cleaning makes no improvement as the dye has already been removed from the carpet), the only ways to "fix" color loss are to have the carpet dyed (depending on the carpet fiber) or to replace the carpeting. The best preventative measures you can take to avoid this is to refrain from using over the counter spotters and keeping products that remove color (think bleach, benzoyl peroxide, Resolve, etc.) away from your carpet.