One question we occasionally get asked during booking is “Will this spot come out?”. Unfortunately that question is impossible to answer by phone or email due to factors such as: what caused the spot, what was used to treat the spot, how the spot was treated (there could be damage to the carpet fiber if it was scrubbed), how much time has passed, etc. Substances that contain dye (for example: juices, jelly, sodas, sports drinks, etc.) can penetrate the dye sites of the carpet, causing permanent stains that cannot be removed with cleaning. It’s important to clean up spots and spills right away for the best chance at removal. If you need a little extra help, let us know. We can help!